Click Advanced options and enable all the toggle switches to automatically download and install updates for Windows and other Microsoft productsĪfter update, restart Excel and check if the problem is resolved.
Go to Settings> Update & Security> Windows Update.The steps to enable automatic updates are as follows: This will download and install critical updates for MS Office, which might fix the Excel performance issue. You can set the installation and update option to ‘ Automatic mode’ in Windows. Therefore, install the latest updates for both Microsoft Windows and Microsoft Office. This problem may also occur if Windows and MS Office are not updated. Solution 3 : Install the latest Windows and Office Updates Then remove it from Excel add-ins to resolve the problem. Repeat the steps until you find the faulty plugin, which is causing the problem. If Excel doesn’t freeze, enable subsequent add-in and then again use Excel to observe it. Observe Excel for not responding error or freezing problem Now enable an add-in and check the Excel performance.Press Windows + R keys, type excel.exe /safe and press ‘Enter’ or click ‘OK’.To open and troubleshoot Excel in Safe Mode: In Safe Mode, Excel starts with only essential services, bypasses certain functionalities and doesn’t load the add-ins, which might be the reason behind the error in MS Excel. It is a common DIY way to fix ‘Excel is not responding’ problem. If Excel is not working as intended and frequently stops responding, you may try to start Excel in Safe Mode. Solutions to Fix ‘Microsoft Excel is not responding’ Errorįollow the solutions discussed below in the given order to fix Excel freezing and hanging issues. Below is an infographic that quickly briefs all the possible solutions to fix Excel not responding error. However, there is no need to despair as there are solutions to not just overcome this error but other corresponding issues such as Excel freezing, hanging, crashing, etc. To your dismay, a message pops up – “Excel Crashed” or “Microsoft Excel not responding”. When the power is up, you restarted the system to check your Excel. When you are about to save it, there is a power failure, and your system shuts down without warning. This Excel spreadsheet includes critical graphs and charts, and much more. Suppose, you worked overnight on a critical document which is to be presented at a meeting the next day. But usually, it occurs when the system crashes or shuts down abruptly while you are working on a document. It may also occur while editing or inserting images, graphs, etc. It can happen while saving a spreadsheet or opening an Excel document. Why Excel is Not Responding?Įxcel may stop responding, freeze, or crash suddenly due to several reasons. Force closing Excel due to such error can damage the Excel document and it may fail to open next time. Now, this could be disastrous if happens while you are working on an important Excel document that took you hours to prepare. I hope the above can help anyone in similar situation, it became a crippling problem for our business as more and more PC's got patched with the buggy build.But if Excel doesn’t respond after a while and remains stuck, you need to force close the program from “ Task Manager”. It wasn't waiting for input as per Mike Ansell's suggestion (but thanks anyway for the suggestion), it was just a buggy build. There was no resolution for those recent versions for us. I believe the issue was introduced in builds prior to this though, some time around the start
We were using Office 365 Pro Plus and Excel 2016, and ended up trying both Version 1711 (Build 8730.2127) and Version 1708 (Build 8431.2131), same issue in both. I will try re-enabling updates in a few months in the hope that the issue has been mysteriously addressed. I had to push Group Policy to disable Windows Updates and change to the Semi Annual channel, rather than Semi Annual Targeted channel. I ended up having to roll all office installations back by about 6 months ( Version We did resolve this, but have also signed up for Google Apps and will be migrating next year.